solepaycard.comSOLE Financial

NOTICE OF ACCOUNT CLOSING Dear Cardholder, Our records indicate you have a SOLE® Visa® Payroll Card (formerly the TFG Visa Payroll Card) issued by The Bancorp Bank; on behalf of (formerly TFG Card Solutions). This card program is closing down on December 26, 2019. Please click here to see the full text of the shutdown notification. Dear Cardholder, Our records indicate you have a SOLE® Visa® Payroll Card (formerly the TFG Visa Payroll Card) issued by The Bancorp Bank; on behalf of (formerly TFG Card Solutions). This is a prepaid card and therefore is not reportable to any credit reporting agency. This is not an attempt to collect a debt. This letter contains important, time-sensitive notifications. Effective November 25, 2019, you will not be able to reload your Card. This means all cash loads, and recurring load activity, such as direct deposit of your pay or government benefits payments will no longer be available. If you have recurring load activity you must make arrangements with your bank, payment provider or payroll department to stop the loads from posting to your account as soon as possible before November 25, 2019. Any recurring loads sent to the account on or after November 25, 2019 will be rejected and returned to the payer. Effective December 26, 2019, all services in connection with this Card program will be discontinued. Your account will close December 26, 2019 or on your Card’s expiration date, whichever comes first. This means that on the effective date that applies to you, your Card will no longer be usable. If you do not wish to spend the funds remaining in the account prior to the effective date that applies to you, you can choose when and how to receive the funds from us: If you want to receive a check from us before the effective date that applies to you, please call 1.800.457.5809 for assistance. Customer Service will be available to assist you with any questions or concerns until June 1, 2020. If you do nothing, any available balance remaining in the account after the effective date will be refunded to you by check. The check will be mailed to you at the address appearing above within forty five (45) days of December 26, 2019. Per the Cardholder Agreement, we reserve the right to not refund any unused balance of $1.00 or less. You can view the Cardholder Agreement online at www.solepaycard.com until June 1, 2020. The available balance remaining in the account is subject to adjustment based on refunds and/or the outcome of dispute claims. If a claim is submitted and/or resolved in your favor after December 26, 2019 and a check for the available balance was already sent to you, a separate check representing the value of the favorably resolved claim will be mailed to you. Thank you very much for using your Card. We regret any inconvenience you may experience. If you have questions about this letter, or need information related to your Card after December 26, 2019 please call 1-800-457-5809 (5am-5pm PT M-F). For any other inquiries, please call the telephone number printed on the back of your Card. Sincerely, Ok You deserve an upgrade. Hello Fintwist! Hello Fintwist! Introducing our new digital payment solution Learn more Home Cardholders Advice Tax Returns Why Fintwist? About Us Our Team Paperless Trees Blog Help & Support Contact Us Activate Card Please select the first 4 digits of your card: 4097 4326 4302 Sign In Please select the first 4 digits of your card: 4097 4326 4302 Home Cardholders Advice Tax Returns Why Fintwist? About Us Our Team Paperless Trees Blog Help & Support Activate My Card Please select the first 4 digits of your card: 4097 4326 4302 Sign In Please select the first 4 digits of your card: 4097 4326 4302 Contact Us Home Cardholders Advice Fees Tax Returns Why SOLE? Placeholder 1 Placeholder 2 Placeholder 3 About Us Our Culture Our Team Paperless Trees Help & Support Placeholder 4 Placeholder 5 Placeholder 6 Placeholder 7 Activate My Card Sign In Contact Us Why Fintwist? Help & Support / Why SOLE? / Cardholders / -- Activate My Card Sign In Why go with Fintwist? When you implement the Fintwist card, you give the gift of financial education to your unbanked employees, and enhance your company’s corporate sustainability. Most of all, your life will get a lot easier. Start using Fintwist Why go with SOLE? When you implement the Fintwist Paycard, you give the gift of financial education to your unbanked employees, and enhance your company’s corporate sustainability. Most of all, your life will get a lot easier. Start using Fintwist It's payroll, simplified. Funding paycards works just like direct deposit You’ll eliminate payday check sorting delivery Easy implementation: just order cards and upload a spreadsheet Do it for your employees. Your unbanked employees spend $750 annually* on fees to access their money. The Fintwist card puts that money back in their pockets and educates them on how to use it. Learn more about employee savings *Figure taken from Massachusetts " 2010 Report on Check Casher and Basic Banking Fees " Save time and money when you implement our free program . We’ll help you eliminate check printing costs and the time you spend managing payday, at no cost to your company , so you can focus on your business. But you aren’t the only one who will benefit—you’ll also save your employees from standing in check-cashing lines and paying fees every payday. *Calculation assumes a cost of $3.15 per paycheck. Figure is taken from NACHA as the aggregate cost of labor, postage, printing, stop-payment, and other fees associated with the payroll departments that print paper checks. Actual savings may vary. **Figure taken from Massachusetts " 2010 Report on Check Casher and Basic Banking Fees " Savings Calculator annual employer savings* annual employee savings** Employer Employee How many paper checks do you issue? What is your pay cycle? Weekly Every two weeks Twice a month Monthly Are you a Fintwist cardholder? Yes No Name Company Phone Email Email yourself this report Send *Calculation assumes a cost of $3.15 per paycheck. Figure is taken from NACHA as the aggregate cost of labor, postage, printing, stop-payment, and other fees associated with the payroll departments that print paper checks. Actual savings may vary. **Figure taken from Massachusetts " 2010 Report on Check Casher and Basic Banking Fees " Comments annualCheckCost: -- annualPaycardCost: -- Do it for yourself. I really expected there to be more setup or something that would be more difficult. This is really simple and easy, and they take care of it. I don’t have to fret about how I’m going to get somebody paid. If you’re going to implement a new payroll program, there’s no reason not to do this. The amount of time saved has been incredible.” —Debbie Mannix, Controller - Bike Gallery Watch the Video Do it for yourself. I really expected there to be more setup or something that would be more difficult. This is really simple and easy, and they take care of it. I don’t have to fret about how I’m going to get somebody paid. If you’re going to implement a new payroll program, there’s no reason not to do this. The amount of time saved has been incredible.” —Debbie Mannix, Controller - Bike Gallery Watch the video State by state compliance. We'll design an implementation plan that ensures paycard compliance in your state and keep you updated on new laws. Learn about paycard laws in your state Client implementation media kit Our kit includes check inserts, direct deposit forms, and fliers to help you kick off your paperless paycard program. Download the kit Download the SOLE Paycard App : If your card starts with 4097 or 4946 : If your card starts with 4302 or 4326 : Customer Support Contact Us Cards that start with 4326 or 4302: Mon-Fri: 5am-5pm(PST) Cards that start with 4097: Mon-Fri: 5am-7pm(PST) Saturday: 7am-2pm(PST) FAQs Cardholders Cardholder Tips Tax Refund Partner With Us Request Info Client Implementation Kit Partner Marketi...